FAQ

BECOME A PARTNER FAQ

It is 100% FREE .

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0% BOOKING FEES.

We want your guests to get the best price! The savings you are making compared to other platforms can be passed directly onto your guests.

You decide!

We started the Your Night Inn platform back during the first lockdown of 2020.
We did this because we were shocked how other platforms so easily closed YOUR calendars down leading to hosts losing control of their own listings.

We do not charge and we will not take control of your listings.

You are in the driving seat.

Firstly, we stood the platform up for ourselves. Meaning we were already committed to the costs for our own benefit.

We have already paid for the underlying software and the ongoing cost are relatively small so we do not feel the need to ask you to put your hand in your pocket.

After all we are trying to be different.

Apart from photos and details about your listing, you will need two things.

  1. A link to you BOOKING ENGINE.
  2. Your iCalendar link.

Both of these can be obtained from your channel manager.

Unfortunately we can not list you on our site, however.

The channel manager we use and would highly recommend are offering a Free Trial, they can be found here.

If you use “YOUR NIGHT INN” in the Promo box you get 1 month free.

Unlike other direct booking platforms where guests must “enquire via email” or “call to confirm” We like quick, simple and straight to the point customer interactions and user experience.

A channel manager can provide you with a direct link to your booking engine so they can “BOOK NOW”

They can also provide you with you iCalendar link so guest can see you availability.

If you use our recommended channel manager remember to use the Promo code YOUR NIGHT INN

The short answer is NO.

When customers get redirected to another site and have to jump through other hoops to book website conversions drop.

What you can do though is provide the link directly to the listing.

Please do not just paste your home page URL in as this will not go live.

We do not accept widgets we require a web link URL.

A WEB LINK looks like this (https://partners.eviivo.com/yournightinn/s?hli=true)

BOOKING WIDGET looks like this (<!– saved from url=(0014)about:internet –>)

SERVICED ACCOMMODATION FAQ

Serviced accommodation are fully furnished properties, they have different  home-like facilities and provide a better service than a traditional hotel room. All within your nightly ,weekly or monthly price.

Serviced accommodation is designed to act as your own home when you are traveling away from home.

They provide more space and facilities compared to hotels.

Serviced accommodation is available for long and short term stays, it allows guests that are traveling for work hassle free accommodation.

There are different types of serviced accommodation to suit your needs, which come in all shapes and sizes, from one bedroom apartments to ten-bedroom houses.

As a guest staying in a service accommodation property you will have a range of facilities. Things like…
 
– FREE Wi-Fi and Internet access
– FREE Parking
– Fully-equipped kitchen with cooker, fridge, freezer, microwave and kitchen utensils.
– TV
– Washing machine and Dryer
– Fresh crisp linen and towels
– Housekeeping Service (Ranging from daily to fortnightly)
 

Each property differs slightly.

  • Meet and greet
  • Lock box or key safe
  • Smart locks
  • KeyNest (collect from store) service

However on completion of your booking, all relevant details relating to your stay will be emailed to you.

If you have any questions following receipt of these, please let the host know.

Each property differs slightly.

However on completion of your booking, all relevant details relating to your stay will be emailed to you.

If you have any questions following receipt of these, please let the host know.

STAYING WITH US FAQ

If you are thinking of staying more than 28 days please contact the host directly using the “Contact host” button for a discount.

Type in your location, check-in & out dates, the number of guests staying then click search.

Once you find a listing you want to book select the ‘Book Now’. it will ask you to confirm your dates and then all is left to do is complete your personal details.

If your arrangements change for any reason get in touch with the property to discuss as soon as possible and they can look at the options that are available to you.

Serviced accommodation is a fully furnished property including a range of home-like amenities, but with hotel-like services.

Each property differs slightly.

  • Meet and greet
  • Lock box or key safe
  • Smart locks
  • KeyNest (collect from store) service

However on completion of your booking, all relevant details relating to your stay will be emailed to you.

If you have any questions following receipt of these, please let the host know.

This would completely depend on the property you are booking.

If there is no information on the listing about pets contact them directly to ask using the “Contact host” button

Yes, of course.

We love to assist wherever possible to make your stay that little bit more special!

Feel free to call or email us prior to your booking to discuss how we can help.

This differs on the property you are booking.

When you arrive at check out it will inform you of when payment is going to be taken and the cancellation policy.

All major debit and credit cards are accepted.

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